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ABOUT US

The International Cruise Centre is independently owned and is a member of the American Express Travel Service Network with over 2200 offices in 140 countries ensuring that you are never far from assistance. The company was established in 1984 and bonded with ABTA to offer you financial security once your reservation has been made.  We have been able to negotiate the most truly remarkable value cruises with all Cruise Lines which we are pleased to offer to you, our valued customer.

Our company has based it's cruise office in Perth, Scotland from where we assist clients from all over the world.

Our exclusive offers are quoted in £'s sterling but can easily be exchanged into Euros and U.S. dollars.

Price Accuracy ........Prices quoted throughout this site are subject to change and the services offered subject to availability.

*Credit Card Charges - For final balances paid by credit card a charge of 2.5% will be applied

The cruises shown include, where applicable, flights to/from the United Kingdom. However, flights can be tailored to your preferred itinerary.

This site will  give you a selection of especially negotiated cruises with all Cruise Lines. It is always possible to extend your holiday by reserving extra nights accommodation at the start or at the end of your cruise.

Our corporate hotel rates, negotiated for our cruise passengers, will make sure that you enjoy great discounts with all the major hotel groups.

Meantime , if you wish to know more about these offers please do not hesitate to contact The International Cruise Centre.

28 York Place,
Perth PH2 8EH,
United Kingdom

Tel. - 0870 871 0500

Normal Office Hours - Mon- Fri 9am to 5:30pm

24hr voice and email messaging

email - enquiries@cruise-company.co.uk

You can also contact us using an online enquiry form
Click here to use the form

The Codes of Conduct and procedures that lie behind this commitment have been developed over a number of years. If there is any more information or advice we can help you with, you can write to ABTA at the following address:-

ABTA, 68-71 Newman Street, London W1T 3AH.
or phone (+44) 020 7637 2444

For most people, their holiday is the highlight of the year.
Let ABTA help to make sure that everything runs as smoothly as possible on your holiday.

FINANCIAL PROTECTION

ABTA takes great care in checking the financial position of your travel agent and tour operator to reduce the risk of anything going wrong. In the unlikely event that it does, ABTA’s discretionary scheme of financial protection will be in place. This protects the monies that you pay to ABTA travel agents and tour operators and means that:

• if you are already on holiday, you will normally be able to continue as originally planned – you will never be stranded abroad.
• if you have not yet started your holiday, you will get your money back or, where possible, arrangements will be made for you to continue with the planned holiday.

If you buy flight-based packages or discounted air seats from an ABTA tour operator, protection will normally be provided by the Air Travel Organisers’ Licensing Scheme (ATOL) operated by the Civil Aviation Authority.

Please note, however, that in the event of the failure of a non-ABTA tour operator, even if the booking was made through an ABTA agent, you may not be protected by ABTA. You should ask your agent to obtain from the tour operator details of what financial protection is in place in the event of their failure. Completed holidays or contracts that have been broken at the time of the financial failure are not protected by ABTA’s scheme of financial protection.

If you have a holiday booked with a failed ABTA travel agent or tour operator contact ABTA's Claims Department for assistance and advice. Tel: (+44) 020 7637 2444

QUALITY THAT SHOWS

The ABTA Codes of Conduct mean that every one of our travel agents and tour operators has to work to the highest standards of service and quality. Descriptions of travel arrangements must be compiled according to comprehensive guidelines set by ABTA to ensure clarity and accuracy.

ABTA members are required to give you comprehensive advice on insurance, visas, passports, health requirements, and any alterations to your travel arrangements.

Each ABTA member's office contains properly qualified staff. ABTA's Travel Training Company provide comprehensive courses for staff at all levels, in order to help ABTA members give you the best advice.

When you see the distinctive ABTA symbol in your tour operators brochure, in your travel agent's window, or on letterheads and advertising, you can be sure you've picked the right people to deal with.

COMPLAINTS RESOLVED

Complaints about holidays are best dealt with on the spot by the tour operators representative. If you need to take the matter further you should first raise it with the travel agent with whom you booked your holiday. The agent may be able to help resolve the problem, but if not he or she will raise it with the tour operator concerned. If you've followed these steps but still have a dispute, we can help. Because we provide a low cost independent arbitration service to ABTA members' clients, administered by the Chartered Institute of Arbitrators.

It is a simple inexpensive way to reach a legally binding solution, and does not require you to attend court as it is all done by paperwork. The availability of this service does not affect your rights to resolve a dispute through the courts.

When you have taken the matter up with your travel agent and or tour operator but have not had a reply after 28 days or have received an unsatisfactory reply please write to our Consumer Affairs Department.

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US VISA RULES

Who will need a visa?

• Anyone who renews their passport on or after 26th October 2004. This rule also applies to children who must now have their own passport.
• Students, journalists and anyone planning to work on the USA

Who will NOT need a visa?

• Those who hold a machine-readable passport* issued on or before 25th October 2004.
• Holders of biometric passports, which are likely to become available at some point in 2005.
  *Machine –readable passports began replacing the hard-backed blue passports 10 years ago. They are soft-backed and maroon-coloured, with a barcode on the inside back cover. You will require this type of passport to enter the US from 26th October 2004

How do I get a visa?

• Apply for an appointment at the US embassy in London or the US consulate in Belfast by calling the Operator Assisted Visa Information Service on 09055 444546 between 08:00 and 18:00 Monday to Friday, or between 09:00 and 16:00 on Saturday. Calls cost £1.30 per minute. You can only call the number within the UK
• The following information is required when booking an appointment – name, date of birth, nationality, passport number and passport expiry date.

How long does it take to get a visa?

• Visit USA recommends at least two months before the date of travel, but it can take as little as two weeks.

How much does it cost?

• £67, which is non-refundable and pre-paid.

Will I need a new visa each time I go to the US?

• No. The visa is valid for 10 years.

What can I expect at US Immigration?

• Visitors with a visa will be fingerprinted and photographed and will usually be asked a series of questions about the purpose of their visit, whether they have the means to support themselves and where they intend to stay.

Why is all this taking place?

• The US is beefing up security and demanding that visitors use biometric passports to enter the country. The visa requirement has arisen because the UK passport office will not be in a position to issue such passports – containing a tiny chip with facial, iris or fingerprint imprint – until well into 2005.

For the latest information and advise on international travel please visit
www.fco.gov.uk

Health
For information on health requirements and vaccinations please visit
www.doh.gov.uk/travel advice/

Passports

For information on UK Passports please visit
www.ukpa.gov.uk

Web site independently owned and operated by International Cruise Centre, trading name of Kelvin Travel Ltd.